Hauling 911 Junk Removal — Privacy Policy & Terms & Conditions**

Hauling 911 Junk Removal
Privacy Policy & Terms and Conditions
Last Updated: Dec. 10, 2025

1. Privacy Policy

1.1 Overview

Hauling 911 Junk Removal (“Hauling 911,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website at hauling911.com or use our services.

1.2 Information We Collect

Personal Information
We may collect the following personal details:

Name

Email address

Phone number
Address or service location
Details submitted through website forms or communications
Usage Data
Collected automatically through cookies and analytics tools:

IP address
Browser and device type

Pages visited

Time spent on site

Interaction with forms, buttons, or ads

1.3 How We Use Your Information

Your information is used to:

Provide junk removal and related services
Schedule appointments

Send quotes, confirmations, updates, and service reminders
Respond to questions or customer support requests

Improve website functionality and user experience
Request reviews and feedback
Send occasional promotions or updates (you may opt out anytime)
We never sell your personal information.

1.4 Sharing Your Information

We may share your information with:

Internal team members
Scheduling and CRM platforms
Review or communication tools

Legal authorities when required by law

1.5 Cookies & Tracking

We use cookies and analytics to improve performance, track ad effectiveness, and enhance your browsing experience. You may disable cookies in your browser settings.

1.6 Data Security

We take reasonable steps to protect your personal information through secure systems and limited access. However, no digital transmission is 100% secure.

1.7 Your Rights

You may request to:

Access your information
Update or correct your data
Opt out of communications
Request deletion of your data
Contact us at [email protected] or 415-599-1780

1.8 External Links

Our website may include links to third-party sites such as partner pages, review platforms, or payment processors. We are not responsible for their privacy practices.

1.9 Policy Updates

We may update this Privacy Policy at any time. Updates will be posted with a revised date.

2. Terms & Conditions

2.1 Acceptance of Terms

By accessing or using hauling911.com or our services, you agree to these Terms & Conditions.

2.2 Services

Hauling 911 provides junk removal, hauling, cleanup, and related services. Service availability may vary by location.

Quotes and pricing are based on:

Volume
Labor
Accessibility
Weight
Disposal fees
Additional items not initially disclosed
Pricing may be adjusted at the time of service if conditions differ from the original quote.

2.3 Scheduling & Cancellations

Appointments may be made via website, phone, text, or email.
We request at least 24 hours’ notice for cancellations.
Same-day cancellations may be subject to a fee.

2.4 Customer Responsibilities

Customers agree to:

Provide safe access to items being removed
Disclose hazardous materials
Ensure they have authority to remove items
Secure pets during service
Provide accurate information regarding job conditions
We reserve the right to decline unsafe or unlawful items.

2.5 Payments

Payments are due at job completion unless otherwise specified.
We accept:

Credit cards
Debit cards
Cash
Approved digital payment platforms
Failure to pay may result in late fees or collections.

2.6 Liability Limitations

While we take great care on your property, Hauling 911 is not responsible for:

Pre-existing property conditions or damage

Items mistakenly included for removal
Delays due to factors beyond our control (weather, traffic, access issues)
Our liability is limited to the cost of the service rendered.

2.7 Website Use

You agree not to:

Use the website for unlawful purposes
Attempt to gain unauthorized access to systems
Copy or redistribute website content without permission

2.8 Intellectual Property

All content—including text, images, logos, and branding—is owned by Hauling 911 and may not be reused without written consent.

2.9 No Guarantee

We strive for accuracy but do not guarantee that:

Website content is error-free
Prices will remain unchanged
All services are available at all times

2.10 Governing Law

These Terms & Conditions are governed by the laws of the State of California.

2.11 Contact Information

Hauling 911 Junk Removal
Website: https://hauling911.com
Email: [email protected]